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Effective Performance Reviews: What Managers Can Do to Start the Year Off Right
This Webcast was recorded on January 16, 2008.
Download slides of Effective Performance Reviews: What Managers Can Do to Start the Year Off Right (PDF)
How to use "meets expectations" as a driver for success!
If you are like most managers, annual performance reviews are among the most difficult conversations you’ll have with your staff.
And when they are done poorly there is little chance that the outcome will be positive.
However, when conducted properly, these sessions provide you with a great opportunity to help your employees focus on their goals and boost their morale—while correcting flaws that can hold them back.
This Webcast will explore how you can prepare for these discussions in a way that invites balanced participation, stays true to your message, focuses on performance, gains acceptance and reduces defensiveness.
What You Will Learn:
Discover the steps you can take and tactics to use to ease the complicated task of conducting effective performance review meetings, including:
- Tips for addressing specific behaviors you’ll encounter in a performance review
- How to match employee situations to the best communication strategy
- Guidelines for linking company values and goals to employee performance
- How to give constructive feedback without damaging employee morale
- Ways to direct the performance review for an outcome whereby your employee leaves with at least a sense of fairness, and maybe even commitment
The discussion will be followed by a live Q&A session—where we will address specific issues of concern to the audience!
About the Presenter:
Clark Lambert is president of Lambert Associates, a consulting firm specializing in sales training, management development and leadership training. Prior to forming his own company, Mr. Lambert was director of sales assessment and development for Cablevision Systems Corporation, and he spent 15 years in various vice president capacities at Citicorp, managing the training for over one thousand bank staff in Europe, the Middle East and the Asia Pacific region. He has authored a number of books including Field Sales Performance Appraisal, The Complete Book of Supervisory Training, and Secrets of a Successful Trainer.
For additional training on this topic, consider these AMA seminars:
- Mastering Challenging Management Conversations
- Confronting the Tough Stuff: Management Skills for Supervisors
- AMA's Leading with Emotional Intelligence
To learn more, read these AMACOM Books:
- First-Time Manager’s Guide to Performance Appraisals, by Diane Arthur
- 101 Sample Write-Ups for Documenting Employee Performance Problems, by Paul Falcone
- Improving Employee Performance Through Appraisal and Coaching, 2nd edition, by Donald L. Kirkpatrick
- Discipline Without Punishment, 2nd edition, by Dick Grote
- From Difficult to Disturbed, by Laurence Miller
